The art of understanding retail customers
As our culture and society become increasingly digitised, time and convenience become the determinants of need. Shopping today means getting things as easily as possible, whether to treat yourself or buy essentials. Amazon, HelloFresh, Zalando, About you and other such businesses satisfy the desires of fundamentally changing behaviour.
Consumers have come to expect a vast array of products to be constantly available at the swipe of a smartphone or tablet. Especially for the retail trade there are unused synergies. Services at the point of sale, Click & Collect, digital shop window after closing time and more.
Strengthen the loyalty of your customers digitally as well
Let the prospective customer decide for her-/himself where, when and how she/he wants to shop - on site with the haptic feeling and personal advice, with the online pre-ordered pickup, with the smartphone on the road or late at night with the tablet on the couch.
Offer your retail customers more options with an OXID online shop.
- Get in safely and quickly on the market with our online shop
- Core e-commerce functionalities and process know-how integrated
- The shop system can be expanded at will thanks to numerous modules
- Seamless integration of OXID eShop in POS systems
- Optimal customer proximity with individual services
- Shop software for the ideal usability and up-to-date product presentation